Privacy Policy

Data controller: VDA E-Ticaret İthalat ve İhracat Ltd. Şti., trading as VDA Trade Cooperation

This Privacy Policy explains how VDA Trade Cooperation collects, uses, shares and protects personal data when you visit vdatradecooperation.com, contact us, or use our procurement services. We are a Türkiye-based procurement partner that connects global buyers with verified Turkish manufacturers of construction machinery, plants, formwork, precast moulds, sleeper plants, crushing and screening equipment, steel and iron products, bored piling equipment, industrial fans, and parts washing machines.

We process personal data in line with applicable data protection law, including Law No. 6698 on the Protection of Personal Data (the Turkish Data Protection Law) and, where it applies to visitors and customers in the European Union and the United Kingdom, the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR.

1. Who we are

The organisation responsible for your personal data (the data controller) is:

VDA E-Ticaret İthalat ve İhracat Ltd. Şti. (trading as VDA Trade Cooperation)

Office: Menteşe, Muğla, Türkiye

Email: info@vdatradecooperation.com

Telephone / WhatsApp: +90 543 797 58 57

Website: vdatradecooperation.com

2. Scope of this policy

This policy covers personal data we collect through our website, through direct contact (email, telephone, messaging applications), and in the course of providing procurement and sourcing services. It does not cover third-party websites we may link to. Those sites have their own privacy practices, and we are not responsible for them.

3. What personal data we collect

Depending on how you interact with us, we may collect the following categories of data:

CategoryExamplesEnquiry and contact dataName, company name, job title, email address, telephone or messaging number, country, and the content of your enquiry or message.Communication recordsEmails, messaging conversations, call notes, and the documents you share with us during a procurement enquiry.Transaction and service dataInformation needed to source, quote, and fulfil an order, such as technical specifications, delivery destinations, and order history.Technical and usage dataIP address, browser type, device information, referring pages, and pages visited, collected through cookies and similar technologies.

We do not intentionally collect special categories of personal data (such as health, religious, or biometric data), and we ask that you do not send such data to us.

4. How we collect personal data

• Directly from you — when you complete a contact or enquiry form, email us, message us, or speak with us by telephone.

• Automatically — when you browse the website, through cookies and analytics tools.

• From third parties — where relevant, from business partners, logistics providers, or publicly available business sources used to verify or fulfil an enquiry.

5. Why we use your personal data, and our legal basis

We use personal data for the following purposes:

PurposeLegal basisResponding to enquiries, preparing quotations, and taking steps at your request before entering into an agreement.Performance of a contract or pre-contractual steps; explicit consent under the Turkish Data Protection Law where required.Providing procurement and sourcing services, including connecting you with relevant Turkish manufacturers and managing your order.Performance of a contract; our legitimate interest in operating our business.Sending you information you have requested and, where you have agreed, occasional updates about our services.Consent; legitimate interest in business communication.Maintaining and improving the website and understanding how it is used.Consent (for non-essential cookies); legitimate interest in improving our services.Meeting legal, accounting, tax, customs, and import or export obligations.Compliance with a legal obligation.

Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

6. Who we share personal data with

Because our service connects buyers with manufacturers, sharing certain enquiry details is a core part of what we do. We share personal data only as needed and with appropriate safeguards. Recipients may include:

• Verified manufacturers and suppliers in Türkiye — we share the details of your enquiry necessary for them to prepare a quotation or fulfil an order. We share only what is required for the specific request.

• Logistics, freight, customs, and insurance partners — where needed to arrange delivery and clearance of goods.

• Service providers — hosting, email, analytics, and communication tools that process data on our behalf under appropriate agreements.

• Professional advisers and authorities — accountants, lawyers, or public authorities where we are legally required to disclose information.

We do not sell your personal data.

7. International transfers

We are based in Türkiye and work with buyers and partners in many countries. As a result, your personal data may be transferred to, stored in, or accessed from countries outside the one in which you are located, including Türkiye. Where data protection law requires it, we put appropriate safeguards in place for such transfers, such as standard contractual clauses or an equivalent mechanism.

8. Cookies and similar technologies

Our website uses cookies and similar technologies to make the site work, to remember your preferences, and to understand how the site is used. Essential cookies are necessary for the website to function. Analytics and other non-essential cookies are used only where you have given consent. You can manage or withdraw your cookie preferences through your browser settings or our cookie banner.

9. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes set out in this policy, including to meet our legal, accounting, tax, and customs obligations, and to resolve disputes. When data is no longer needed, we delete or anonymise it.

10. How we protect your personal data

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

11. Your rights

Subject to applicable law, you have rights over your personal data. Under the Turkish Data Protection Law (Law No. 6698), these include the right to learn whether your data is being processed, to request information about the processing, to learn the purpose of processing and whether data is used accordingly, to know any third parties to whom data is transferred, to request correction or deletion, and to object to outcomes produced solely by automated analysis.

Under the KvKK, GDPR and UK GDPR, where they apply, you also have the right of access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to withdraw consent.

To exercise any of these rights, contact us using the details in section 13. We will respond within the time limits required by applicable law.

12. Children's privacy

Our website and services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. How to contact us and make a complaint

For any question about this policy or to exercise your rights, contact us at:

Email: info@vdatradecooperation.com

Telephone / WhatsApp: +90 543 797 58 57

Office: Menteşe, Muğla, Türkiye

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority. In Türkiye, this is the Personal Data Protection Authority. In the European Union or the United Kingdom, you may complain to the supervisory authority in your country of residence.

14. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be communicated where appropriate. We encourage you to review this page periodically.